Ben77 Privacy Policy — How your information stays protected

Welcome to ben77's Privacy Policy. This policy explains how ben77 collects your personal information, what it is used for, and how securely it is stored. By using the ben77 website or app, you are considered to have agreed to this Privacy Policy.

This privacy policy has been written in clear, straightforward English with our users in mind. Our goal is to be completely transparent about what ben77 does — and does not do — with your data. Transparency and trustworthiness are core principles at ben77.

This Privacy Policy applies to all ben77 services, websites, mobile apps, and customer support channels. If any part is unclear, please do not hesitate to contact the ben77 support team.

Ben77 only collects information that is necessary. The following types of data may be collected when you register, transact, or use the platform:

Collected data is used only for specific, legitimate purposes. At ben77, your information is used for the following:

• To create, verify, and manage your account.
• To process all financial transactions, including deposits and withdrawals.
• To prevent fraud and unauthorized access.
• To provide customer service and support.
• To improve the platform experience and develop new features.
• To meet legal obligations, such as compliance with anti-money laundering regulations.
• To send you relevant offers and promotions where you have given your permission.
• To ensure responsible gaming and identify at-risk behaviour.

Ben77 will never use your information beyond the purposes stated above. Your data will not be used for marketing or advertising without your consent.

Ben77 does not generally share your personal information with anyone. However, there are limited circumstances where sharing may occur:

• Payment Providers: Only the necessary information is shared with payment partners such as Mobile Banking, Nagad, or Rocket to process transactions.
• Legal obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud prevention: Relevant regulatory authorities may be provided with information in connection with investigations into money laundering or fraud.
• Technology Service Providers: Trusted service providers who help operate the platform may receive limited data under strict confidentiality agreements.

Ben77's website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing experience.

• Essential cookies: Required to maintain login sessions and security. These cannot be disabled.
• Performance Cookies: Collects data to understand which parts of the site are used most.
• Functional Cookies: Helps remember your language preferences and account settings.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Ben77 uses industry-standard security technology to keep your information safe. Our security layers include:

• 256-bit SSL/TLS encryption — all data transmissions are secured.
• Two-Factor Authentication (2FA) — an added layer of security for your account.
• Real-time fraud detection system — suspicious activity is flagged instantly.
• Regular third-party security audits and penetration testing.
• Restricted staff access — only authorised personnel can view data.

Ben77 does not retain your information longer than necessary. The following retention practices generally apply:

• All information is retained for as long as your account remains active.
• Even after account closure, certain information must be retained for a defined period (typically 5 years) for legal and regulatory reasons.
• Financial transaction records are retained in accordance with anti-money laundering laws.
• Once the required retention period has ended, data is permanently deleted using secure methods.

You have several important rights over your personal information at ben77:

Ben77 strictly prohibits all services for anyone under 18. We do not knowingly collect personal information from minors.

• Age verification is carried out at the time of registration.
• A government-issued ID may be requested if there is any doubt.
• If we become aware that a minor's information has been collected, it will be deleted immediately and the account will be closed.

If you believe your underage child is using ben77, please contact our support team immediately.

Ben77 may update this Privacy Policy when necessary. You will be notified of any changes through the following:

• The updated version will be published on this page and the "Last Updated" date will be revised accordingly.
• For significant changes, a notification may be sent to your registered email or mobile number.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend checking this page from time to time. The most recently updated policy will always be the one in effect.

The ben77 support team is always available for any questions, concerns, or data-related requests regarding the Privacy Policy.